What type of wood do you use on cabinet?

Our cabinet’s face frame and doors are constructed from solid birch wood and the carcass is constructed from cabinet grade plywood with birch veneer to match.

What is the dovetail structure and why is it better than any other structure?

The dovetail structure is a method employed to join to adjacent pieces of wood together providing the strongest mechanical bond simply by the joinery of triangle shaped fingers. Without dove tail joints, the connection would be an otherwise weak connection. Pentwater Cabinet uses dovetail joints at critical connections for our cabinet, not just on the drawers like our competitors.

Is the Pentwater Cabinet finished on the inside and outside with the same finish?

Yes, our cabinets are painted or stained respectively on the interior to match the exterior so that everything matches. Our only exception is for the back side of the cabinet that will be concealed against the wall.

What kind of cabinet styles do you offer?

Our cabinets are American style. We construct our cabinets with a face frame system made from nominal 2” by 1” solid wood.

What kind of door hinges and glides do you use?

We use multi-directional adjustable self closing hinges and glides with soft closing feature.

Will Pentwater Cabinetry provide a free quote for cabinets?

Yes, email sales@pwcabinetry.com or call us at (630) 487-5811 to get your free quote.

Do your cabinets come with handles?

Our handle are an accessory and sold separately. Our handles are prices very competitively. For more selection details please visit www.pwcabinetry.com/handles

How do I place order for cabinet?

After you are satisfied with our quote and planning layout, please call Pentwater Cabinetry at (630) 487-5811 or email us at info@pwcabinetry.com. Our sales representatives will be happy to assist you

How much is the cabinet assembling fee?

We provide free assembly for all our orders.

How soon can I pick up my cabinet after I placed an order?

Your order will be ready for pick up/delivery in approximately 3-5 business days.

Where do I pick up my assembled kitchen cabinets?

PW Cabinetry’s address : 920 N Lombard Rd, Lombard IL 60148

Can you do delivery on kitchen cabinets and how much?

Yes. $125 for up to 20 miles radius and $150 for up to 30 miles radius from our Addison address. For longer distance please call for quote.

Do I need to pay sales tax on the kitchen Cabinetry?

If the delivery address is in IL, you will need to pay sales tax. For out of state orders, it is the buyer’s responsibility to pay any applicable use tax.

What is the return policy on kitchen cabinets?

We will accept returns of resaleable merchandise within 5 days of delivery/pick up. Returns MUST be preauthorized and have a RMA number, or they will be refused. Resaleable items must be unused and in saleable condition. Acceptable returns to our warehouse are subject to a restocking fee.

Can I change my order on kitchen cabinets after I paid for it?

Order changes are allowed prior to the start of assembly. Order changes are not allowed once the assembly has started. A restocking fee will apply for any changes to assembled cabinets.

Can I cancel my kitchen cabinet order after I paid for it?

Yes. But 25% restocking and processing fees will apply

How do I know the status of my cabinet order?

Please contact Pentwater Cabinetry at (630) 487-5811 for the status of your order.

How do I learn about the pricing on the cabinets?

Please email sales@pwcabinetry.com or call us at (630) 487-5811 to get your free quote.

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