PW Cabinetry – Privacy Policy

Last Updated: [11/21/2025]

PW Cabinetry (“Company,” “we,” “our,” or “us”) operates the website www.pwcabinetry.com (the “Site”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and what rights you have.

1. Information We Collect

We may collect the following types of information when you visit our website, request a quote, make a purchase, contact us, or opt in to receive updates or SMS messages:

A. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Physical address (project address or billing address)

  • Company name (if applicable)

  • Photos, measurements, or design files you submit

  • Payment information (processed securely by third-party providers; we do not store credit card numbers)

B. Automatically Collected Information

  • IP address

  • Device type

  • Browser type

  • Pages viewed

  • Referral source

  • Cookies and tracking data

C. SMS/Mobile Opt-In Information

If you opt in to receive SMS updates, quotes, reminders, or promotions, we collect:

  • Mobile phone number

  • Message logs (for compliance)

  • Timestamp of opt-in and messages

No mobile opt-in or text message consent will be shared with third parties or affiliates.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide quotes, design recommendations, and order updates

  • To fulfill and deliver cabinet, vanity, countertop, or related product orders

  • To communicate regarding appointment scheduling or installation

  • To improve website performance and user experience

  • To respond to inquiries or customer service requests

  • To send optional marketing emails or text message promotions (only if you opt in)

  • To comply with legal, accounting, or regulatory obligations

  • To send transactional SMS messages, including:

    • Order confirmations

    • Delivery updates

    • Appointment reminders

    • Customer service responses

    • Project follow-ups

3. How Your Information Is Shared

We do not sell, rent, or trade personal information.

We may share information only with:

  • Service providers (payment processors, delivery companies, website hosting)

  • Internal staff involved in order processing

  • Regulatory authorities only if legally required

SMS Consent Sharing Rule

No mobile opt-in, personal data, or text message consent will be shared with third parties or affiliates.

4. Cookies and Tracking Technologies

We use cookies to improve website functionality, track performance, and enhance user experience. You may disable cookies in your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No online system is 100% secure, but we strive to protect your data to the best of our ability.

6. Your Rights

Depending on your state, you may have the following rights:

  • Access your personal information

  • Request corrections

  • Request deletion (where applicable)

  • Opt out of marketing emails

  • Opt out of SMS marketing at any time by replying STOP

To request any of the above, contact us at:
info@pwcabinetry.com

7. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect information from minors.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. SMS TERMS OF SERVICE

Terms & Conditions Section 

1) SMS Consent Communication: 

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. 

 

2) Types of SMS Communications: 

If you have consented to receive text messages from PENTWATER CABINETRY, you may receive messages related to the following: 

  • Appointment reminders 

  • Follow-up messages 

  • Conversational Messages 

Example: “Hello, this is a friendly reminder of your upcoming appointment with [Agent’s Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.” 

 

3) Message Frequency: 

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week regarding your appointments or account status. 

 

4) Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. 

 

5) Opt-In Method: 

You may opt-in to receive SMS messages from PENTWATER CABINETRY in the following ways: 

  • We Ask them Verbally 

 

6) Opt-Out Method: 

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list. 

 

7) Help: 

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.pwcabinetry.com/

Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. 

 

8) Standard Messaging Disclosures: 

  • Message and data rates may apply. 

  • You can opt-out at any time by texting “STOP.” 

  • For assistance, text “HELP” or visit our Privacy Policy page and Terms and Conditions section. 

  • Message frequency may vary 

10. Contact Information

PW Cabinetry
Website: www.pwcabinetry.com
Email: info@pwcabinetry.com
Phone: (630) 487-5811